Privacy Policy

1. Information We Collect

We collect information you provide directly when you:

• Submit a contact or consultation request form
• Use our interactive demo tools
• Communicate with us via email

This may include your name, email address, business name, and any details you choose to share about your project or operations.

When you visit our site, our hosting provider logs standard request metadata — IP address, user agent, requested URL, and timestamp — for delivery, abuse prevention, and operational troubleshooting. We do not currently run third-party analytics, tracking pixels, or advertising tags on this site.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and consultation requests
• Improve the functionality and content of our website
• Understand how visitors use our site to make it more useful
• Send relevant follow-up communication if you have opted in
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Local Storage

This site does not currently use tracking cookies or third-party analytics. We use one piece of browser local storage — a small flag remembering your acknowledgement of the cookie consent banner — so we do not show it on every visit. No personal data is stored in this flag.

If we add analytics or other non-essential storage in the future, we will update this policy and surface a clear opt-in. We will not enable non-essential tracking retroactively.

4. Data Storage and Security

Form submissions and inquiry data are stored in our Supabase Postgres database (US region), in a dedicated marketing schema separate from any product-tenant data. Row-level security policies enforce that submissions are write-only at the public ingress: anonymous form submitters cannot read back rows they (or anyone else) have submitted.

Data in transit is protected with TLS (HTTPS). Data at rest is encrypted by Supabase (where form submissions are stored) and by Vercel (static hosting and CDN). Internal access to submissions is limited to Eidrix AI LLC personnel (currently just the founder) using authenticated credentials.

No data transmission over the internet can be guaranteed as 100% secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

5. Third-Party Services

We use a small set of third-party services to operate this website. Each is bound by its own terms and processes data only as needed to deliver the function we have engaged it for:

• Supabase — Postgres database + edge functions hosting our marketing schema. US region.
• Vercel — static site hosting and CDN for eidrix.ai pages.
• Netlify — DNS registrar for the eidrix.ai domain.
• Resend — transactional email delivery (e.g. demo follow-up emails you have explicitly requested).
• Calendly — consultation scheduling embed on the booking page. If you submit a Calendly booking, your name, email, and the details you provide are processed by Calendly under their privacy policy in addition to ours.

We do not embed third-party advertising, social tracking pixels, or data broker integrations on this site.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data

To exercise any of these rights, contact us directly at cody@eidrix.ai and we will respond within a reasonable timeframe.

7. Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will promptly delete it.

8. SMS Messaging

Eidrix offers an optional SMS text-messaging program, operated by Eidrix AI LLC. If you opt in, this section describes what we collect and how we handle it.

What we collect. Your mobile phone number and your opt-in / consent record — the date, time, and method by which you agreed to receive messages.

How you opt in. You provide express consent inside the Eidrix application — by checking an unchecked consent box during onboarding or in your notification settings that names the messaging program and links to this Privacy Policy and our Terms of Service — before any message is sent. Consent is never a condition of purchase, and we never enroll a number from an inbound text you did not initiate. The eidrix.ai website's demo and contact forms collect email only; they are not an SMS opt-in point and carry no SMS consent.

What we send. Account and service notifications, appointment or job reminders, and support messages related to your use of Eidrix. Message frequency varies. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subprocessors that provide support services — such as the SMS provider that delivers your messages — is permitted solely as needed to operate the messaging program. Your mobile phone number and SMS opt-in / consent data are never sold, and are never shared with any third party for any other purpose.

Opt out anytime. Reply STOP to any message to unsubscribe, or HELP for help. We honor opt-outs promptly and retain opt-out records as required by applicable law. See our Terms of Service for the full SMS program terms.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your data:

• Email: cody@eidrix.ai
• Website: eidrix.ai